Billing Analyst will be responsible for execution of billing activities, reviewing of contracts, and addressing client queries
Responsibilities
- Review of Billing Cycles for Fin (Global)
- Review & Approve Excel Working Load Files prepared by outsourced Billing department. This includes updating new contract information, excel formulas and assisting with any queries that arise.
- Process certain orders monthly for Fin Cycles
- Review & Approve EMEA Pay invoices (FR, IR, DE, SE, NL)
- Validation of new contracts for PAY - EMEA (FR, IR, DE, SE, NL)
- Trouble shoot billing set up issues for PAY - EMEA (FR, IR, DE, SE, NL)
- Maintain Customer queries and cases on a daily basis
- Support and cross cover for Advam billing
- Review contracts and ensure billing is accurately set up in line with the contract
- Ensure all the Billing related operational areas are in alignment with procedural / legislative controls of the region & adhere to the agreed SLAs & TAT
- Follows Desktop Procedures and adequate policies and guidelines in place, initiates Desktop Procedures updates whenever required and actively seeks for improvements
- Ensure delivery of services as defined in the Service Level Agreement (SLA) /KPI’s applicable for the role
- Drive process efficiency through identification of improvement areas and utilizing industry best practices
- Provide support for debt collection
- Ad hoc project support
Qualifications
EDUCATION:
B. Com, BBA, M. Com, CA, MBA (Finance) or CMA preferred but not essential
WORK EXPERIENCE:
- 2-3 years of experience in Finance and Accounting function (OTC domain)
- Good attention to detail, strong analytical skills
- Previous systems experience (Workday, other ERP systems)
- Strong problem solving and organizational skills
- Awareness & Knowledge on Financial Accounting
- Proficient written and verbal communication skills
PREFERRED:
- Experience working on Workday
- Experience working on ERP like SAP ECC/S4 Hana/Oracle
SKILLS & ABILITIES:
- First Time Right (FTR) Approach
- Experience in SharePoint
- Analytical Thinking
- Effective problem-solving skills to help identify root cause
- Excellent in Excel, Word, and presentation skills
- Ability to work with high volume in systematic way
- Ability to work in a high performing team
- Quick learner and ability to work under stringent timelines
- High degree of professional integrity
- Flexible re working hours
PREFERRED:
- Extensive knowledge of Microsoft Excel and Workday
- Ability to Report work on Trackers accurately on time
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.